Frequently Asked Questions

Welcome to the Vagupu, the Online Tutoring Marketplace brought to you by Vagupu, Inc. Vagupu is an online tutoring marketplace where tutors (teachers) can connect and provide live interactive lessons for learners (students) over the internet, and students and their parents can search and identify teachers who provide lessons in numerous subjects. Before using this service, please read our terms and conditions, as they govern your use of our service.

Why Use Vagupu?

Why should I tutor as a Vagupu Tutor

There are several reasons why Vagupu is the best platform for tutors:

  1. You get the opportunity to make an impact and also make money.
  2. You get to take home 85% of your tutoring fees–one of the most favorable revenue shares in the business.
  3. Vagupu gives you unparalleled marketing support tailored to the premium tutoring market. We also leverage social media, search, digital and print channels to drive targeted customer traffic to the Vagupu site.
  4. Tutors individually have the ability to market their profile using a custom URL, post to social media to ensure highest visibility.
  5. The Vagupu best-in-class online tutoring platform is the first in the industry to support the complete tutoring experience for both tutor and student. This is accomplished with a digital marketplace that matches learner needs to tutor skills, and facilitates scheduling, management, and performance tracking. Integrated services like virtual whiteboards, document sharing, and video chat enable tutors and learners to interact dynamically online, with the same personal connection you would expect from an in-person session.
  6. Online instruction enables efficient and concentrated learning, letting you deliver better learning outcomes as student attentiveness is enhanced by the on-screen environment allowing them to quickly grasp the concepts presented.

Can I bring my existing students to Vagupu

Absolutely! We welcome your existing students. In fact we encourage it. Just ask them to create a student profile and schedule a sessions with you and make the payment online. Your students will receive an email asking them to activate their account. Once they do, you’ll be good to go!

Who is eligible to be a Vagupu tutor

Any experienced, expert tutor in any subject who wants to:

  1. work with a platform global in scale but personal and caring in its relationships with tutors
  2. teach high-value clients online, using cutting-edge technology
  3. benefit from relationships with other experienced, expert tutors
  4. share his or her expertise with other tutors and students on the Vagupu community

How do I get started

Click on the 'Sign up' button at www.vagupu.com and then on the 'I’m a Tutor’ button in the modal window. You can register yourself with a social login like Facebook, LinkedIn or Google. You can also use your email to register, if you do not prefer using a social login.

Once you have registered, you can create your profile. It is a simple process and helps us understand your tutoring experience. Once you have created a profile you can try our collaboration tool by creating a new session from the dashboard by clicking on the 'Create Session' button at the top and inviting a Student by entering their email. The students will have to create a profile and they can then join the session and you can collaborate.

MARKETING AND PROMOTING YOURSELF

How can I promote myself?

Vagupu gives you unparalleled marketing support tailored to the premium tutoring market. We also leverage social media, search, digital and print channels to drive targeted customer traffic to the Vagupu site. Tutors individually have the ability to market their profile using a custom URL, post to social media to ensure highest visibility.

You can also select the option on your profile to provide an initial session free of cost. A free lesson can be a good way for you to display your skills and possibly win new students.

WORKING WITH STUDENTS

How can I prepare for sessions with a Student

  1. Sign in to www.vagupu.com to see if your student has any questions prior to the session.
  2. Be prepared.
  3. Dress nicely.
  4. Show up early so that you can start your session on time.
  5. Learn student names quickly.
  6. Let students and parents talk about themselves.
  7. Listen attentively.
  8. Demonstrate patience, compassion, competence, and confidence.
  9. Be sure you have a working webcam, microphone, and headphones on your computer. Test your gear ahead of time to be sure it works.
  10. Set up your computer in a quiet, clutter-free area.
  11. Look into the computer's camera as though you are looking at the student.
  12. Speak with clarity, concision, and directness.
  13. Be sure to start the online session by clicking "LAUNCH" on the session page a couple of minutes before the session is scheduled to begin.

What materials can I use during tutoring sessions

You are welcome to use any materials you create for tutoring sessions as well as any materials you can find online that would be useful in helping your students. You cannot by law sell copyrighted materials. You can, of course, recommend that your students buy materials.

RATES AND COMMISSION

How do I set my rate?

Consider which subjects you are tutoring and how long you have been tutoring. Look on Vagupu for what other tutors at your level of expertise are charging for the same subjects, in your geographic location, with your level of expertise.

Remember that you keep 85% of your list rate, one of the highest percentages in the industry.

What is the commission structure?

When you start as a tutor, Vagupu takes a 15% commission of your posted hourly rate. Your hourly rate is set by you and may be changed at any time. About 5% of this fee goes towards credit card processing. Of the remaining portion of the fee, Vagupu invests in marketing, software development and administrative costs.

PAYMENT AND BILLING

Do I have to collect payment from students?

No, you do not have to, and should not, collect payment from students. All billing is by credit card, directly from Vagupu to the student.

When and how do I get paid?

If you are a tutor based in the US, you will be paid via direct deposit to your bank account associated with your stripe.com account, provided that a session with a student has been billed during that pay period.

If you are a tutor based in India, you will be paid at the end of each calendar month. You will be paid via direct deposit to your bank account if you have one associated with your account or by check that will be mailed to the address associated with your account, provided that a session with a student has been billed during that pay period.

What if my student cancels the session at the last minute or does not show up.

Vagupu requires 24 hour notice of cancellation for tutoring sessions, so Vagupu will charge a client for a missed session or cancellation within 24 hours of the scheduled session.

  

EVALUATION

Writing feedback after every session

After each session, students and their parents (where applicable) will be given an opportunity to provide feedback to Vagupu on your time together.

Welcome to the Vagupu, the Online Tutoring Marketplace brought to you by Vagupu, Inc. Vagupu is an online tutoring marketplace where tutors (teachers) can connect with and provide live interactive lessons for learners (students) over the internet, and students and their parents can search and identify teachers who provide lessons in numerous subjects. Before using this service, please read our terms and conditions, as they govern your use of our service.

WHY USE VAGUPU?

Why should I work with a Vagupu tutor

There are several reasons why Vagupu is the best platform for students:

  1. Vagupu tutors are dynamic, experienced experts who are passionate about helping students achieve and exceed their academic and life goals.
  2. Vagupu tutors are exceptionally qualified, and have undergone intensive screening, interviews, background checks, and training.
  3. Vagupu tutors are great teachers, wise but approachable mentors, and crystal clear communicators. They make learning fun, engaging and super productive.
  4. The Vagupu best-in-class online tutoring platform is the first in the industry to support the complete tutoring experience for both tutor and student. This is accomplished with a digital marketplace that matches learner needs to tutor skills, and facilitates scheduling, management, and performance tracking. Integrated services like virtual whiteboards, document sharing, and video chat enable tutors and learners to interact dynamically online, with the same personal connection you would expect from an in-person session.
  5. Online instruction enables efficient and concentrated learning, letting you deliver better learning outcomes as student attentiveness is enhanced by the on-screen environment allowing them to quickly grasp the concepts presented.

Who is eligible to be a Vagupu tutor

Any experienced, expert tutor in any subject who wants to:

  1. work with a platform global in scale but personal and caring in its relationships with tutors
  2. teach high-value clients online, using cutting-edge technology
  3. benefit from relationships with other experienced, expert Tutors
  4. share his or her expertise with other tutors and students on the Vagpu community

How Do I Get Started?

Click on the 'Sign up' button at www.vagupu.com and then on the 'I’m a student' button in the modal window. You can register yourself with a social login like Facebook, LinkedIn or Google. You can also use your email to register, if you do not prefer using a social login.

Once you have registered, you can create your profile. It is a simple process and helps us understand your tutoring needs. Once you have created a profile you can then join a session and you can collaborate.

WORKING WITH A TUTOR

How can I prepare for sessions with a Tutor

  1. Sign in to www.Vagupu.com to see if your tutor has any questions prior to the session.
  2. Be prepared.
  3. Show up early so that you can start your session on time.
  4. Listen attentively.
  5. Demonstrate patience, compassion, competence, and confidence.
  6. Be sure you have a working webcam, microphone, and headphones on your computer. Test your gear ahead of time to be sure it works.
  7. Set up your computer in a quiet, clutter-free area.
  8. Look into the computer's camera as though you are looking at the tutor.
  9. Speak with clarity, concision, and directness.
  10. Be sure to start the online session by clicking "LAUNCH" on the session page a couple of minutes before the session is scheduled to begin.
  11. Bring your assignment sheet, if applicable. In order to ensure that you get the highest grade possible, your tutor will want to see the assignment sheet so they can check every guideline. You don’t want to lose points for writing essays with too broad of a focus, using the wrong formatting, or following incorrect problem-solving procedures.
  12. Have all materials ready so that you don’t interrupt your tutoring session every few minutes. Keep textbooks, notes, worksheets, and assignment sheets on hand, as well as any tools (calculators, pencils, dictionaries/dictionary apps, etc). Leaving the room frequently to find materials will waste time in your tutoring session and disrupt your learning.
  13. If you’ve just had a quiz or assignment, bring it to your study session so that your tutor can see where you’re making the most improvement and where you still need work. It can be especially helpful to show your tutor any feedback your teacher has provided so that he or she can better understand your teacher’s expectations.
  14. Make a list of questions you’d like your tutor to cover. Although you might have some in mind, it’s easy to forget them when the time comes, and you want to make sure you ask everything you need to while you have your tutor’s attention.
  15. Have a timeline or class syllabus so your tutor can schedule a plan for your learning. You’ll need to work differently if you have a test next week or if you’re just starting a new unit, and it’s important to share any deadlines for assignments so that you’re not rushed at the last minute.

Is online tutoring as good as face to face tutoring?

For most subjects, online tutoring is every bit as effective as face-to-face tutoring. In some ways, online tutoring can be better than face-to-face: there’s no travel for you or the tutor, so scheduling is often easier. You and your tutor could even be in different time zones. And, online tutoring can be ideal for those times when you have just a few questions that need answering. A tutor might not be able to get to your home or office for a fifteen-minute session, but might be more than happy to meet online.

Proper technology is no longer an issue, meaning that online tutoring is effective when it uses effective teaching practices in general. This means creating personal interactions where the tutor can explain difficult concepts, gauge the student's reactions and adjust lessons accordingly.

When is online tutoring not effective?

Online tutoring is not as effective when it is:

One-way. Video tutorials like Khan Academy are great academic tools, but they are to online tutoring what classroom lectures are to in-person tutoring. When you have a great teacher, video tutorials can be very helpful, but lack the feedback mechanisms and adaptation. At the end of the day, every student learns differently, so a one-size-fits-all solution will never be enough.

Answer-driven. There are a number of sites out there that let students enter homework questions and get answers back from "tutors." These generally lack most (if not all) of the actual teaching and personalization. Sites that use this model are not online tutoring sites.

Low quality. This should be a no-brainer, but for some reason, there are a lot of online tutoring sites that simply don't have great tutors. The tutor is the key part of any online tutoring experience. Having great teachers needs to be a priority. Fortunately, online tutoring can actually give students access to better teachers than offline tutoring because geography is no longer a factor.

Impersonal. A great tutor reads their student's verbal and visual cues and constantly adjusts the lesson accordingly. Sites that don't allow for face-to-face communication and/or don't allow the student and tutor to learn anything about each other can't reach the same level of effectiveness. While video chat is best, voice and text tutoring can still be very effective as long as the tutor is picking up on other cues.

It's important to note that there are lots of ways that online learning (and tutoring, specifically) can be effective. Sometimes a quick paragraph explaining how to approach a problem or a link to the correct Khan Academy video is all a student needs. Other times, a 2-hour, face-to-face lesson may be what's called for.

PAYMENT AND BILLING

Do I need to provide credit card information when I sign up?

No, you do not need to. However, you cannot schedule your paid session with a tutor until we have a valid credit card on file. You will be asked to provide credit card information only when you book a session.

What types of payment do you accept?

Currently we accept payments by credit card and debit cards only.

Can I pay by cash or cheque?

Unfortunately we do not accept payment by cash or cheque. Currently we accept payments by credit card and debit cards only.

What is your cancellation policy? What if I miss or cancel the session at the last minute.

We expect 24 hours notice of any cancellations. If you cancel less than 24 hours before a scheduled session, we reserve the right to charge you for the cancelled or missed session.

What if my tutor cancels the session at the last minute or does not show up.

If your tutor cancels at the last minute or does not show up, please contact us at vagupu (support@vagupu.com) and we will look into the situation and provide rapid clarification and resolution.

What if my tutor suggests alternative meeting or payment arrangements, as in meeting with him or her face to face for tutoring and making payments in cash.

If your tutor suggests, requests, or demands that you meet face to face for tutoring or pay directly in cash, please let us know right away. The terms of our tutoring agreement require that all Vagupu tutors use the Vagupu marketplace platform to conduct sessions and receive payments.

  

EVALUATION

Writing feedback after every session

After each session, students and their parents (where applicable) will be given an opportunity to provide feedback to Vagupu on your time together.